Jackson Hewitt Tax Service

The Tax Pros at Jackson Hewitt in Arlington can prepare and file your taxes, amend returns, and provide answers to your tax questions. To make an appointment, call us at (703) 914-1040 or . You'll always get the guaranteed biggest refund and our 100% Accuracy Guarantee. Our address is 2508 Columbia Pike Suite 1, Arlington - Across From Giant Grocery Store. We look forward to helping you with all your tax needs. If you are entitled to a federal refund on a Covered Tax Return (as defined below) that is larger than what was determined by Jackson Hewitt at the time the Covered return was submitted to the IRS, Jackson Hewitt will refund the tax preparation fees paid for that Covered return (excluding other product and service fees) and provide an additional $100 (the “Maximum Refund Guarantee”). All payments made under this guarantee will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. “Covered Tax Return” means a Federal (excluding non-resident) tax return for the 2022 tax year that was prepared by Jackson Hewitt Tax Services or its Franchisee (not applicable to “Jackson Hewitt Online”) and filed on or prior to the annual IRS deadline or, if the filing date is properly extended, the IRS extension deadline. All payments made hereunder will be made directly to the primary taxpayer on the Covered Tax Return via cash, check or prepaid card. In order to submit a valid claim (a) you must notify the Jackson Hewitt Tax Services office through which your in-store return was filed (“Jackson Hewitt Office”) in writing or in person or, if your return was prepared with assistance through our virtual platform, notify a client service representative in the manner provided through the virtual platform, in either case by the annual IRS deadline for the year of your tax return (and promptly at any time you otherwise discover any error in connection with your Covered Tax Return) (a Claim”); (b) file an amended return with Jackson Hewitt Tax Office by the annual IRS deadline for the year of your tax return or, if the filing date is properly extended, the IRS extension deadline. The refund amount determined in the amendment must be larger than the refund amount determined in the Covered Tax Return. Same tax facts must apply to the amended return as determined by Jackson Hewitt. Call 800-234-1040 with any questions or to dispute a determination of your Claim as rendered by Jackson Hewitt Office. In no event does this Maximum Refund Guarantee cover additional taxes owed. Most locations are independently owned and operated. THIS PARAGRAPH DESCRIBES THE ENTIRE LIMIT OF JACKSON HEWITT’S RESPONSIBILITY, OBLIGATIONS AND LIABILITY WITH RESPECT TO THE MAXIMUM REFUND GUARANTEE AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ERRORS OR OMISSIONS IN YOUR COVERED TAX RETURN CAUSED BY JACKSON HEWITT THAT RESULTED IN A LOWER TAX REFUND THAN THAT WHICH YOU OTHERWISE MAY HAVE BEEN ENTITLED. IRS Audit Assistance: Jackson Hewitt cannot act as your legal counsel, financial advisor, or otherwise represent you in connection with an audit. Ask a Tax Pro for details. Valid at participating locations only. Most offices are independently owned and operated. With our Lifetime Accuracy Guarantee (“Accuracy Guarantee”), if an error is made in the preparation of your Covered Tax Return (as defined below), you are entitled to reimbursement of penalties and interest imposed by the applicable tax authority (and not any additional taxes owed or reduction in an expected refund) during your lifetime in connection with the Covered Tax Return, up to an aggregate limit of $20,000. “Covered Tax Return” means the annual Federal (excluding non-resident), state or local tax return that was prepared by Jackson Hewitt Tax Services or its Franchisee (not applicable to “Jackson Hewitt Online”) and filed on or prior to the applicable annual IRS deadline or, if the filing date is properly extended, the IRS extension deadline. To submit a valid claim, you must: (a) notify the Jackson Hewitt Tax Services office through which your in-store return was filed (“Jackson Hewitt Office”) in writing or in person within 30 days of the date set forth in the first written notice you receive from the applicable tax authority concerning your Covered Tax Return (and promptly at any time you otherwise discover any error in connection with your Covered Tax Return) (a “Claim”); (b) provide copies of all documents related to the Claim or otherwise requested (including any letters from the tax authority and all documentation supporting your tax return); (c) allow Jackson Hewitt, its Franchisee or its authorized representative to investigate and represent you before the applicable tax authority with respect to the penalty, interest, additional tax or refund shortfall, in any manner appropriate, at the expense of Jackson Hewitt, and (d) cooperate and assist in these efforts (including signing appropriate authorizations). You are solely responsible for paying the applicable tax to the appropriate tax authorit(ies) in a timely fashion, regardless of your eligibility for subsequent reimbursement under this Accuracy Guarantee. Coverage under this Accuracy Guarantee is subject to prior payment in full of tax preparation fees (which are not subject to refund under this Accuracy Guarantee). Failure to comply with these and other conditions instructed by Jackson Hewitt may result in the denial of your Claim. This Accuracy Guarantee does not apply to the following situations (each an “Exclusion”): (i) in the case of a late filed return (except for an approved IRS extension), interest that accrues from the applicable tax filing deadline until the date you file your return; (ii) any officially published tax law changes after January 1, 2023; (iii) your information is incomplete or, insufficient or your provide inaccurate or false information to your Jackson Hewitt Office or to Jackson Hewitt Inc. or its affiliate; (iv) your tax refund was reduced or not received as a result of a tax lien, judgment, support order, unpaid student or government related loans, back taxes, or any other government offset or collection activity; (v) you are unable to substantiate a deduction, credit, or other position taken on the Covered Tax Return (whether it be a failure to produce sufficient documentation or otherwise); (vi) you failed to timely file the tax return or pay the taxes shown as owing on such return by the applicable due date; (vi) fraud or misrepresentation of any kind, or if you had knowledge of an error at the time you reviewed and accepted the return; (vii) errors caused by software or other technology malfunction; (viii) any reason outside the control of Jackson Hewitt; (ix) errors related to reconciliation of Advance Child Tax Credit; or (x) errors related to the recovery rebate credit from federal Economic Impact Payments (EIP or Stimulus) and/or any changes in income from the prior year(s) and reconciled in the current tax year that may affect the Premium Tax Credit advance for which the taxpayer was eligible to receive, or for income estimates made in any tax year that may affect any tax year reconciliation process in Form 8962 Premium Tax Credit (“Excluded ACA Service”). This Accuracy Guarantee is void if you refile with another tax preparation company. All payments made hereunder will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. In no event does this Accuracy Guarantee cover additional taxes owed or reduction of a refund. THIS PARAGRAPH DESCRIBES THE LIMIT OF JACKSON HEWITT’S ENTIRE RESPONSIBILITY, OBLIGATIONS AND LIABILITY FORT HE ACCURACY GUARANTEE AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ERRORS OR OMISSIONS IN YOUR COVERED TAX RETURN CAUSED BY JACKSON HEWITT. Coverage shall be determined in the sole judgment of Jackson Hewitt. Most locations are independently owned and operated.

Henry Bronez
5 Star
Usually file taxes myself every year, this years was a little odd so I went into Jackson Hewitt for a consult. Overall didn’t change my return drastically but Meredith who helped me was able to explain some of what was different this year vs past returns and I was able to file knowing my numbers were correct.
Thursday 28th March 2024

Solongo Ganbat
1 Star
It’s just awful experience. I have simplest tax files. I’m single and I have only 2 w2., nothing else. My first visit was March 28th at 2 pm. I came on time. But I had to wait until 4. Its not half hour wait. I sat there for 2 HOURS. I really understood them that they were short staffed, doing what they can do. I didn’t get upset or anything so I just left my files there I was happy to come back to sign. Second visit, week later, I didn’t had appointment and there were 3 more ppl waiting. I waited another 2 hour, I was not upset at all since I didn’t make appointment. And the lady said if I can come back tomorrow to sign and file. I was patient, again I understood the situation. I didn’t complain. Third visit… remind u I’m taking uber back and forth. I’m waiting AGAIN. After waiting half hour, I started getting frustrated. I had to leave for my shift to work. And the lady comes out tells me if I wanna wait another 15 minutes or I can sign online. Also she said she has to clock out because her boss told her to. But what the hell. I waited hours and hours and they can’t spend another 15 minutes for me, I only needed sign and file. It’s just show how disrespectful and they don’t care about my time, I’m a bartender myself. I get to guest face and serve ppl, I have experienced difficult ppl. I would never write a review like this. I would never treat someone like this, too. At the end I visited this place 3 times. Spent more than 60$ for an uber. 6 hours of my life. And still didn’t sign or filed my tax. WOOOW, I have never experienced something like this. Never will be visit again. Never would recommend to anyone.
Sunday 14th April 2024

Nancy
5 Star
Absolutely recommend Jackson Hewitt to do your taxes. I was able to drop off my documents and have my taxes done and ready to sign when I came back in. My appointment to sign was very quick and the people were very professional!
Thursday 28th March 2024

Tom Birner
5 Star
Nicest people imaginable. Great service. My taxes this year were very complicated... five jobs in three states, sold mutual funds and stocks and crypto and bought a house, so the final charge was much more expensive than I anticipated. Meredith saw how distraught I was at the final charge and personally called her manager and pleaded with her for a discount. Her manager ultimately agreed. They are a bit understaffed and their computer network had some issues, so there's room for improvement, but overall I will definitely go back again next year.
Friday 24th March 2023

Tiffany Caraballo
1 Star
Absolutely would NOT recommend going here. It’s way past the deadline, they messed up our taxes and did married filing together instead of married filing separate. Then, after they fixed that (before the filing deadline) here it is in May and I still haven’t been called to sign or pay the fee. I’ve called and left messages and then called and it just rang and rang. I absolutely will NEVER use Jackson Hewitt EVER again!! Beware guys! DO NOT USE THESE PEOPLE!!!!
Tuesday 9th May 2023